New support web portal
We have launched a new support web portal for our technical support customers. Visitors to the portal are able to submit and manage support requests online. The portal also gives access to downloads and a knowledgebase.
Technical support customers are now advised to submit support requests online as supporting information, such as log files, can easily be uploaded for review by our consultants.
The new portal is a forerunner to our new range of support packages, which will be available from mid-August 2008.
