We help organisations get the most from their field teams

Using innovative and sophisticated location methodologies,
we enable you to make a step change in the way your field teams deliver

Who We Are

Managing your field teams to ensure you get the most out of everyone’s capabilities is complex and difficult. Having the right person, in the right place, with the right skills and at the right time is a real challenge.

We help you get the most out of your field team

We help you understand how your field teams are actually performing. This allows you to make the best decisions on how to get the most from them. We give you a bird’s eye view, combined with a set of proven efficiency metrics, to enable you to drive improvement faster and more accurately than ever before.

As a team of dedicated specialists, we have been helping organisations get the most from their field teams for the last 20 years. What makes us unique is our focus on the organisation, structure and activity of the field teams as a whole, rather than just the performance of the individual.


Our Values

Our company is full of passionate people, working hard, playing hard and delivering great work. We have a great entrepreneurial culture that is driven by a set of values that we live and breathe:

  • Our people want us to be a great company
  • Our people want our customers to have a great experience
  • Our people want colleagues to have a great day at the office
  • Our people innovate to make us better
  • Our people ‘own it’

We are a growing company and are always on the lookout for great people. So if you want to join a company where you get to drive innovation and make a difference, then contact us.


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Giving Something Back

We are fortunate to have great jobs. So, as part of our philosophy, we want to give something back. That’s why, as well as our day to day activities, we carry out projects that benefit the local community.

In recent years, we have helped local schools by taking time out to contribute to their environment. Examples include building an outdoor chess set and play area for a Primary School in Bromsgrove and refurbishing a Forest School in Worcester. It’s hard work but really rewarding.

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What We Do

We empower your organisation to embrace new technologies and ways of working.

Click on the area you need help with….

Data Management

The answer to your questions is in your data, but usually there are so many barriers that you never get to see the answer. We help you break down these barriers so that you get the data you need, when you need it.

We break down your data barriers

Our team of specialists help you to do this by:

  • Preparing your information so you can start working with it straight away
  • Implementing databases to ensure the data is ready for when you need it
  • Cleaning datasets so you have the confidence to make solid business decisions
  • Linking, transforming and amalgamating data from different systems and databases to bring meaning to your data
  • Automating a wide range of manual tasks to cut down unnecessary workloads
  • Enabling your staff to run and manage your data in the most efficient manner so that you get the most from your data

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Without understanding how all of your teams and assets interact and interconnect, you will not get the greatest return from your teams. You need a bird’s eye view to really understand what is happening on the ground and see how your decisions really impact your operations.

We provide you with a unique perspective

We use our location expertise to let you “see” what is really happening. By providing you with a different perspective you can visualise inefficiencies, inconsistencies and duplications previously not visible to you.

We then use your data to measure and benchmark the performace and organisation of your field operations. Finally, we translate the difference into hard financial numbers so you can understand the cost of staying still.

Change Management

The theory is worthless without the success on the ground. You need both a robust methodology and a successful implementation to get the full benefit – you need your teams to fully buy in. We work with you and your managers to make sure the whole project is a success.

We get your team’s buy in

Your managers need to be able to access the data, see what it says and understand what it means. We deliver this capability through data management implementations, dashboard integrations and training of our underlying methodologies.

With any change your managers will first need to bring your field teams on board and we can also help here. We can run a wide range of communication campaigns including marketing, workshops, training and occasionally negotiation support. All designed to help your staff understand how we are helping them to become more efficient as well as deliver a better service.

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Software takes the service redesign you have constructed and embeds it into the day-to-day lives of your workforce. Our software team specialises in understanding how best to translate your operations into class leading software.

We provide software to match your needs

Our specialists have years of coding and software delivery experience behind them, but their strongest skills are in understanding your needs and converting that into an application that works seamlessly with your team. This could range from simple tools to full enterprise level implementations.


Working alongside our customers allows us to transfer knowledge in a number of ways. We have training and workshop options to cover a range of requirements – from operational managers who need to implement projects and want a sound understanding of the theory through to technical training for the software you use.

We deliver training tailored to your needs

We can work with your data and business rules to deliver training in context, or we can use our proven experience to teach you from our standard content.

Where the training takes place is also up to you. We can come to your offices and work with you. Or if you prefer to step out of your environment and away from its distractions, perhaps mixing with peers from other organisations with similar field team challenges, you can come to us. The choice is yours.


"The trainer was excellent, teaching a brilliant but very complex piece of software. His excellent in-depth knowledge of the product and his professionalism throughout the training resulted in this course being one of the best and most beneficial courses I have ever attended" - Nottingham City Council.

Our Work

Here’s just some of the companies we have done work for over the years.

  • Severn Trent
  • logo_hsbc
  • logo_berkshire
  • logo_biffa
  • logo_bbc
  • logo_clch
  • logo_wmp
  • logo_bcc
  • logo_landg
  • logo_crossrail
  • logo_ssdc
  • logo_northumberland
  • logo_colchester
  • logo_servicebham
  • logo_serco
  • logo_ccw
  • logo_cofe
  • logo_hscic
  • logo_nhbc
  • logo_atkins

What We're Up To


IoD & Dotted Eyes Breakfast Seminar: How to Run Successful IT Projects | Manchester | 18th Nov 2015

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Breakfast Seminar | Birmingham | 30th September

  Actionable Insight. Valuable Techniques. Key Learnings for Business Owners & Leaders of Change. IT projects are an expensive outlay…

Dotted Eyes and miso split to improve customer service

This week, Dotted Eyes and miso announced they have officially split into two separate trading companies following an evolution of…

FME World Tour Event 2015

Having built up a reputation for delivering events with a difference, our FME World Tour did not disappoint with delegates…

Top Tips from our Tableau Breakfast

This week we held a catch-up breakfast for some of our Tableau customers so they could share their projects and…

Waste Collection Rounds: The right balance

It is difficult to balance a shrinking budget whilst keeping your staff and customers happy. Owing to resource cuts, waste…

Use your data to increase task per day rate

Our clients always need to complete more appointments in less time. Although scheduling systems are designed to increase efficiency they…


Our Partners

We work with five leading technology partners to help you get the best solution.



Seeing and understanding your data is crucial in any project, but even more so when trying to get a handle…


Pitney Bowes

We have worked with Pitney Bowes Software (formerly MapInfo) for over 20 years. Our Premier Partner status gives us in-depth…


The Open Source Community

Open Source tools deliver enterprise level components for solutions. We have worked with Open Source spatial components since 2006, and…

safe copy

Safe Software

FME We have been partners with Safe Software, the market leaders in spatial transformation of data, for more than 15…


Ordnance Survey

We have partnered with Ordnance Survey (OS) for over 15 years. We help to take the raw data that is…

Contact Us

Dotted Eyes Solutions Ltd., 67-71 Northwood Street, Birmingham, B3 1TX

t: +44 (0)121 232 8000
f: +44 (0)121 212 9427
e: info@dottedeyes.com